Business IT Infrastructure Modernization Based on IT Audit Results

Project Description:

The client approached SVC with a request for a comprehensive IT audit and subsequent infrastructure modernization. The client's field: commercial company with office IT infrastructure supporting remote employees. Preliminary analysis revealed a number of critical issues. The main goal of the project was to increase the stability, security, and manageability of the IT infrastructure, as well as to prepare it for future business scaling.

Initial Conditions and Problems:

• Use of outdated workstations and server equipment that did not meet current performance and security requirements.
• Unstable local network operation, lack of segmentation and redundancy.
• Absence of a centralized backup system and verified data recovery scenarios.
• Low level of information security: lack of access policies, user rights control, and OS/software update standards.

Solution Implementation:

• Comprehensive IT Audit: Detailed equipment inventory, load analysis, network audit, software, licenses, and security level assessment with subsequent risk report and recommendations.
• IT Infrastructure Design and Optimization: Development of a phased modernization plan minimizing downtime. Updating servers and workstations, optimizing network infrastructure using MikroTik equipment with VLAN and failover configuration. Centralized OS updates to Windows 10/11.
• Backup and Information Security: Implementation of a centralized backup system with RPO/RTO control. Configuration of security policies, access rights segregation, and update standardization.

Technologies and Tools Used:

• Windows Server
• Windows 10 / Windows 11
• MikroTik (routing, switching, VLAN)
• Corporate Networks
• Data Backup and Recovery Systems

Key Achievements and Capabilities:

• Systematic Approach: Transition from reactive problem-solving to proactive infrastructure management based on audit.
• Network Stability: Creation of a structured, segmented, and fault-tolerant network architecture.
• Guaranteed Data Protection: Reliable backup system with clear recovery scenarios and execution control.
• Standardization: Unified workstation and server configurations simplifying support and enhancing security.

Project Results:

• Significant increase in workstation performance and elimination of infrastructure bottlenecks.
• 70% reduction in incidents and technical failures.
• Reduced risk of data loss or compromise thanks to centralized backups and security policies.
• Transparent and predictable IT support cost model post-modernization.
• Infrastructure ready for scaling and integration of new business development services.
• The client received a reliable IT foundation supporting business process continuity.

This case demonstrates SVC's approach to working with business infrastructure: from deep IT audit and risk analysis to implementing practical and scalable solutions. We help businesses not just "upgrade computers," but build a reliable IT foundation that supports company growth and reduces operational risks.