Implementation of RDP Password Change via RD Web Access and Password Expiration Notifications

Implementation of RDP Password Change via RD Web Access and Password Expiration Notifications — SVC Service Case Study

Implementation of RDP Password Change via RD Web Access and Password Expiration Notifications

Project Description:

The client used Remote Desktop Services (RDS) for employee work, but encountered problems: users couldn't independently change passwords and didn't receive warnings about their expiration. This led to account lockouts and support requests. SVC Service implemented a convenient and automated solution.

Implemented Tasks:

  • Configured the ability for users to change passwords via RD Web Access.
  • Ensured correct integration with Active Directory.
  • Implemented an email notification mechanism for approaching password expiration.
  • Configured email templates for users.
  • Tested scenarios for expired and changed passwords.
  • Reduced the number of administrator requests regarding access issues.

Tools Used:

  • Windows Server 2022
  • Remote Desktop Services (RDS)
  • RD Web Access
  • Active Directory
  • PowerShell
  • SMTP / Email notifications

Project Results:

  • Users can independently change passwords without contacting IT.
  • Reduced the risk of account lockouts due to expired passwords.
  • Enhanced security of access to the RDP infrastructure.
  • RDS administration has become simpler and more transparent.
  • The client received a stable and convenient solution for the corporate environment.